Customer Support
Whether you're evaluating us, mid-onboarding, an active customer, or facing an incident right now — here's exactly how to reach the right people.
Pre-Sales Support
Questions before you subscribe — plan comparisons, pricing, or whether TopLeadOra is the right fit.
- Email: sales@topleadora.com
- Contact form — select "Sales"
- Free security assessment before you decide
Onboarding Support
Help getting set up after you subscribe — see the full process on our How It Works page.
- Our team reaches out after payment verification
- Email: support@topleadora.com
- Phone: +91 98765 43210
Technical Support
For active customers with a question about your plan, your website, or your Security API access.
- Email: support@topleadora.com
- Contact form — select "Technical Support"
- WhatsApp: +91 98765 43210
Security Incident Support
Your website is actively compromised, defaced, or under attack right now.
- Phone: +91 98765 43210
- Contact form — select "Emergency"
Incidents are prioritized over general support and sales questions.
Hours & Response Time
- Business Hours: Monday – Saturday, 9:00 AM – 7:00 PM IST
- Response Time: Response time varies based on the nature and severity of the request. Security incidents are prioritized ahead of general questions.
- Office: 402, Skyline Business Park, Bengaluru, Karnataka 560103, India
We don't publish a fixed guaranteed response-time SLA on this page. If your plan or agreement includes a specific committed response time, that commitment takes precedence over the general guidance above.
Need To Reach Us?
Use our contact form to route your message to the right team.