How It Works
From choosing a plan to ongoing protection — here's exactly what happens at each step, and what we need from you along the way.
Choose Your Plan
Compare Website Care 360, Website Care 180, and the Unlimited Plan on our Pricing page. Not sure which fits? Talk to our team first, or request a free security assessment.
You provide: your plan selection. We provide: a clear comparison and honest guidance if you ask.
Complete Secure Payment
You're taken to Razorpay's hosted, secure checkout page to complete payment. No card, UPI, or bank details are ever stored on this website.
You provide: payment details, directly to Razorpay. We provide: a secure, PCI-DSS compliant checkout link.
Payment Verification
Immediately after checkout, you'll see a payment confirmation page with your order details. Our team then verifies your payment through Razorpay before your plan is activated — this is a manual check, not an automated one.
You provide: nothing further at this stage. We provide: manual payment verification before activation.
Onboarding
Our team reaches out to collect what's needed to protect your website — typically your website URL, hosting/server access details, and a point of contact.
You provide: website/server access and a contact person. We provide: a clear list of exactly what we need and why.
Security Assessment
Before making changes, we review your current setup to establish your security baseline — see our Security Process for how this works.
You provide: access confirmed in onboarding. We provide: the initial assessment.
Protection Setup
We configure firewall rules, hardened settings, encryption, and backup schedules according to your plan. See What You Get for exactly what's included.
You provide: availability to confirm any changes affecting your site. We provide: the configuration work itself.
Ongoing Monitoring
Your website is actively monitored for the length of your plan's term — not just checked once at setup.
You provide: nothing further, unless we flag something. We provide: continuous monitoring and escalation if an issue is found.
Support & Reporting
You receive plain-language reports on what was checked and what changed, and can reach our team any time — see Customer Support for response expectations.
You provide: questions, any time. We provide: regular reporting and a responsive support team.
Ready To Get Started?
Choose a plan, or talk to our team first if you have questions.