Refund Policy
We keep refunds simple and transparent. This policy applies when payments are enabled.
Subscription payments
If a payment is deducted but the subscription does not activate due to a verified gateway error, contact support with the transaction reference and we will resolve it promptly.
API wallet top-ups
Wallet credits are applied only after backend verification. If a top-up is marked failed, no credits are added. If you see a mismatch, contact support with the Razorpay payment reference.
How to request help
Email us or use the contact form with your account email and the payment reference. We may ask for additional details for verification.
Contact us for refund-related questions.